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Integration

SMS

Primary has its own dedicated phone number. It sends and receives SMS, handles replies, chases down follow-ups, and only pings you when something actually needs your attention.

What you can do

Stop doing it manually.

  • Send appointment reminders and confirmations
  • Follow up on unanswered emails via text
  • Receive SMS notifications and surface what matters
  • Send status updates to clients or team members
  • Handle two-way SMS conversations for scheduling
Why Primary

First-party phone number

Primary's phone number is a real number — not a forwarding hack. It's built into the agent, not bolted on.

Intelligent follow-up

Primary knows when to follow up, how often, and when to escalate to you instead of sending another message.

Two-way conversations

Recipients can reply. Primary handles responses intelligently and only involves you when necessary.

Send it to Primary.

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