Privacy Policy
Effective Date: January 15, 2025
Primary Super Intelligence ("Primary," "we," "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
- Account Information: Email, name, organization, and authentication credentials.
- User Interactions: Messages, prompts, and responses generated during your use of the Service.
- Device & Usage Data: IP address (hashed), browser type, system logs, and activity metrics.
- Billing Data: Collected and processed securely via Stripe (we do not store card data).
- Optional Persona Data: Preferences, timezone, tone, and personality style (if provided by user).
2. How We Use Information
- To provide and personalize the Service
- To improve AI performance and reliability
- To ensure security and prevent abuse
- To comply with legal obligations
- To communicate with users (e.g., updates, support, and billing)
3. Data Retention
Data is retained only as long as necessary for operational or legal reasons. Users may request deletion of their data at any time through account settings or by contacting privacy@primary.net.
4. User Rights
You have the right to:
- Access or export your data
- Request correction or deletion
- Opt-out of training data usage
- Manage personalization and analytics preferences
- Withdraw consent for marketing communications
You can manage all these settings in your Privacy Settings.
5. Security
We protect data using encryption (Fernet AES-128) and strict access controls. While we take reasonable measures, no system is 100% secure.
6. Data Sharing
We do not sell or rent personal data. We may share limited information with:
- Service Providers (e.g., Stripe for payments)
- Regulators when required by law
- Your Organization Admins, if applicable
7. International Data Transfers
Data may be processed in the United States and other regions depending on residency settings (EU or US). We adhere to GDPR and U.S. privacy standards where applicable.
8. Children's Privacy
We do not knowingly collect data from children under 13. If you believe a child's data was collected, contact us to delete it.
9. Updates
We may revise this policy. Updates will be posted with the new effective date.