Mail Server Settings (Primary.net and Us.net)
| Setting | Details |
|---|---|
| Incoming Mail Server | mail.primary.net |
| Outgoing Mail Server | mail.primary.net |
| Username | (entire email address) |
| Password | (user’s password) |
Standard Ports (No SSL/TLS Required)
- SMTP: Ports 25 and 587
- IMAP: Port 143
- POP3: Port 110
We HIGHLY recommend IMAP to all customers.
We also recommend disabling any setting that uses the same credentials for both incoming and outgoing. Many programs work better when the credentials are set manually for both.
If you can receive emails but cannot send, ensure the outgoing port number is set to 587 and that "SMTP authentication" is checked.
SSL Settings (Using SSL Encryption)
- Incoming Encryption: SSL, IMAP Port 993
- Outgoing Encryption: SSL, SMTP Port 465
Under outgoing settings, ensure "SMTP authentication" or "Require authentication to send emails" is checked.